AFTER SALE

Discover our comprehensive online After Sale services, including easy returns, information about our product Security Tag, Care Guides, and much more.

RETURNS

Find out about our 30-day returns, subject to our return policy. Items must be unused and in their original conditions, with all tags attached. To begin a return, click "Start Your ... Return" below and enter your order number and email. You will then be prompted to select the item(s) for return and specify the reason. Please make sure the security tag is attached to the product to ensure smooth processing. Returns may take up to 14 business days to process.

SECURITY TAG

Versace items feature a unique QR code security tag. This tag must be attached to the product and be undamaged to validate the return. Items returned without the security tag ... attached may not be accepted, subject to our return policy and conditions.

CARE GUIDES

Guides to caring for and preserving your Versace items, guaranteeing their long-lasting and impeccable condition over time. Our comprehensive list includes treasured insights into ... the aftercare of each material, ensuring the maintenance of craftsmanship, colours, and comfort across categories, including ready-to-wear, accessories, signature bathrobes, and more.

AUTHENTICATOR

Our online authentication system will help you verify the authenticity of your Versace items. Authenticate your items by scanning the NFC tag on the product label with your phone. ... If the item you have purchased carries a CLG code please register with this service.

CONTACT US

For further support please contact our Client Service team, we would be happy to assist you.