Choose between our exclusive online services, and reach out to us if you need further assistance.

Order by phone

Our advisors are available to assist you by phone if you have any questions, need help placing your order, or would like to know more about our product selection. Contact us Monday ... to Friday 08am - 07pm (BST) and Saturday 09am - 06pm (BST).

Live chat

Should you require further assistance, our Client Service Advisors are able to assist via Live Chat. Leave us a message and we'll get back to you. We are currently available to ... assist you in English, Italian, French, German, Spanish, Russian and Arabic.


Save your favourite pieces to your Wishlist when you sign-up for an account at Versace.com. Share and be notified once items become available.

Shipping and returns

Find out more about our complimentary standard shipping, our complimentary 30-day return policy on all orders, and express shipping options.

Gift wrapping

Your Versace gifts will be sent in our signature Medusa boxes with our Greca ribbon and a personal note card. Your Versace Jeans Couture items will be packed in branded canvas ... pouches.

After sales support

If you need assistance with your purchases, we invite you to visit our Versace boutiques or contact our Client Service Advisors via Live Chat or phone for a suitable solution.

Book an appointment

Book an appointment for a phone call, video call, or in-store shopping experience. Our Sale Advisors will contact you to confirm your request based on our opening hours.

Find a boutique

Find your nearest Versace boutique to discover our current collection or speak with our expert Sale Advisors.


Our online authentication system will help you verify the authenticity of your Versace items. Authenticate your items by scanning the NFC tag on the product label with your phone.