CONTACT US
We want to make it possible for you to have the perfect shopping experience! That's why we have different teams available to answer your questions. You can find the most frequently asked questions & answers in the FAQ. Please note that the following Customer Care numbers are available from Monday to Saturday in the countries listed below:
| Country or Region | Number | Opening Hours (Local Time) |
|---|---|---|
| CHINA | +864006015229 | from 10 am to 7 pm |
| HONG KONG, CHINA | +852 30010023 | from 10 am to 7 pm |
| INDIA | 0008000504014 | from 7:30 am to 4:30 pm |
| INDONESIA |
0018038529208 0078030114849 |
from 11:00 am to 8:00 pm |
| JAPAN | +81 363628064 | from 11am to 8 pm |
| SOUTH KOREA | +82 234834806 | from 11am to 8 pm |
| MALAYSIA | +60 377240202 | from 10 am to 7 pm |
| SINGAPORE | +65 66222022 | from 7:30 am to 4:30 pm |
| TAIWAN, CHINA | +886 226507480 | from 10 am to 7 pm |
| AUSTRALIA | +61 1800895928 | from 12 pm to 22 pm |
| MACAU, CHINA | +853 62626316 | from 10 am to 7 pm |